Nua Healthcare Services is governed by the Companies Act 2014 and has established a Board of Directors. The Board comprises a mix of Executive, Non-Executive and Independent Non-Executive Directors and meets monthly. Directors are required to act in good faith in best interests of the company, act honestly and responsibly, act within their powers, apply independent judgment, avoid conflicting interests, exercise due care, skill and diligence and have regard to shareholders’ interests.
Nua Healthcare Services’ Board of Directors relies on the provision of timely and accurate information from across all the departments within its service, however, as is appropriate, the highest importance is placed on the quality and safety of services for the people who avail of services, and indeed the team members who deliver them. Our Clinical Governance Committee fulfils a critical role in reviewing quality and safety KPIs, and where appropriate, delving into individual reports in the pursuance of understanding where problems have occurred or have the potential to occur and both challenge and support our teams to address concerns and ultimately, to drive continuous quality and safety improvement. The Clinical Governance Committee Chairperson is responsible for summarising the committee’s work for the Board of Directors, for clearly articulating our successes and our opportunities for improvement.
Compliance with National Standards and associated Acts and Regulation is paramount to Nua Healthcare. We understand the importance of adherence to the same in pursuing excellence in service delivery. Therefore, we emphasise the design, implementation, and audit of our ways of working and, as necessary, the timely fulfilment of corrective action plans and sharing of knowledge across our service. Our average rate of compliance across our Regulators and our International Accreditation Body is over 98%.
HIQA is the independent authority responsible for driving quality, safety, and accountability in residential services for children, older people, and people with disabilities in Ireland. In 2013 they commenced their process of inspection, and where appropriate, the registration of Designated Centres.
Prior to HIQA’s commencement of regulation in 2013, Nua Healthcare Services developed and commenced the implementation of policies, procedures, and ways of working which were based on the draft national standards and later, the National Standards for Residential Services for Children and Adults with Disabilities 2013.
Our overall approach to service delivery is derived from our Mission, Vision, and Values. The following data demonstrates Nua's commitment to quality.
To view all of Nua Healthcare's HIQA inspection reports, please visit our page - Individual Reports.
The Mental Health Commission is an independent body that was set up in 2002. Its functions are set out in the Mental Health Act 2001; to promote, encourage and foster high standards and good practices in the delivery of mental health services and to protect the interests of patients.
There are a variety of mental health service types which are provided in both in-patient and community settings in Ireland. Services include general adult mental health services, as well as mental health services for children and adolescents, older people, people with intellectual disabilities and forensic mental health services.
To download and view Nua's MHC inspection reports, please click here.
Nua Healthcare Services is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF), having achieved an outstanding 99.2% conformance against 1,876 standards applied during its most recent survey.
The accreditation process applies CARF's internationally recognised standards during a site survey conducted by peer surveyors. Accreditation, however, is an ongoing process that distinguishes a provider's service delivery and signals to the public that the provider is committed to continous performance improvement, responsive to feedback, and accountable to the community and its other stakeholders.
CARF accreditation promotes providers' demonstration of value and Quality Across the Lifespan® of millions of persons served through the application of rigorous organisational and programme standards organised around the ASPIRE to Excellence® continuous quality improvement framework. CARF accreditation has been the recognised benchmark of quality health and human services for more than 50 years.
To read our full CARF accreditation report, please click here.
“The National Autistic Society’s (UK) Autism Accreditation Programme is the UK’s only autism specific quality assurance programme of support and development for all those providing services to autistic people. Achieving accreditation proves that an organisation is committed to understanding autism and setting the standard for autism practice.” National Autistic Society UK.
Nua Healthcare Services is proud to have been the first internationally accredited provider of autism services for adults in the Republic of Ireland in 2009, and since then, has successfully attained renewed autism accredited status through the National Autistic Society for five of its adult residential services for individuals with autism.
Nua’s Adult Residential Services with Autism Accredited Status include;
To read more about our NAS accreditation, please click here.