Nua Health Care

Customer Experiences

 

Customer Testimonials

"Since the Service User's admission to Nua, he has developed a sense of belonging and a purpose in life. The services and supports he receives are second to none and it is refreshing to see how his team implement high effective strategies to support him with his needs. The team are a credit to both themselves and Nua - for getting to know him so well and for constantly looking out for and exploring different activities of interest to him. He is now enjoying life again - thank you" - Service User HSE Disability Manager

"After a visit to the centre on Christmas Day to see my daughter as she opened her presents, I was so delighted to see how well she has been doing. Thank you to the team and to Nua for all the hard work you put in with our daughter on our behalf. We are so grateful to you" - Service User Parent

"I am delighted to see (the service user) looking so well, in great form and continuing to make steady progress all the time. You have all done an amazing job in supporting and encouraging them. Excellent work, all" - Service User Representative, Western Trust.

"I cannot get over the improvement. We never thought the resident would be as good as they are now. It has changed their motivation and maturity and they have become a totally different person and one that is now driven to succeed in life" - Service User Aftercare Worker

"Well done Nua Healthcare and all your amazing staff for all the excellent work you do for those with special needs, you are greatly appreciated" - Service User Parent

"I want to acknowledge and thank the dedicated staff and management team where I reside in Nua. They dedicate their work to supporting and protecting me. They are the best advisors and they allow me to make my own decisions. I personally feel that Nua is my family and I have a great team supporting me. I want to say thank you" - Nua Healthcare Service User

"Thank you for everything you do for my sister. I know she appreciates the kindness and support you give to her on a daily basis" - Service User Sister

"I want to thank you for the excellent therapeutic support you have given the resident since she has gone to live with you. You have always made me welcome and I am grateful for all the cooperation from everyone in the unit. Thanks to all the wonderful staff" - Service User Legal Guardian

"I just want to thank the PIC for all the support put in place for my daughter throughout the pandemic. The team have been amazing, I am so happy and it’s a credit to the PIC and her team how settled my daughter is in her Residential Centre, thank you so much"Service User Parent

"Please know how much my family and I appreciate the care provided to our son by Nua Healthcare's staff. I see a positive difference and I am delighted that he has support to engage in activities. I also see the hard work carried out by staff who support him each day" - Service User Parent

 

Video Gallery

 

I lived in Nua a few years ago and I couldn't praise or thank them enough. They are the most fabulous people I have ever met and I'm now able to live by myself because of the dedicated team I had behind me. I was truly blessed thank you.

I would like to say a big thank you to everyone in Auburn House for supporting me with my worries and concerns.