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Customer Experiences

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Client Testimonials

I was never so well in a long time and my family are happy to see me so well and happy. I am starting to have a life now and what else can I ask. Your health is your wealth. (Resident)

 

on 21 August 2018

I like the friendliness of the staff and other Service Users that live in my house. I like how caring and understanding all the staff are who work in this house. I like how the PIC is very understanding and easy to approach if I have a problem. She is very good at thinking of ways to help me if I have a problem. (Resident)

on 20 August 2018

It's a friendly house [I live in], I love my garden and want to put in more flowers and vegetables. I would also love lots of animals in my garden. (Resident)

on 19 August 2018

I have the happiest time out with the staff here in this Nua house. (Resident)

on 09 August 2018

My experience in this centre is a positive one as I can get the chance to develop independent skills for myself. (Resident)

on 09 July 2018

I like walking around the grounds of my house and I especially like the gardens and the wildlife in my house. There is nothing I would like to change. (Resident)

on 19 June 2018

Staff at my house, are all so kind and professional. They work so hard and I only have positive things to say about them all. (Resident)

on 15 March 2018

The staff are very good and are always available to talk if you need them. (Resident)

on 08 March 2018

This place is like home. I get nice meals, my staff are very kind, I feel so lucky

Resident

on 08 September 2016

"I get paid for my cleaning job and I use my laser card and that gives me great independence. When my family come down for the (Christmas) concert, I’m going to buy them a drink". Resident.

on 11 November 2015

"For both of us, our children are everything and now to see him becoming a happy and capable son when the outlook was so bleak". Parent.

on 09 November 2015

"I’ve my own room to myself and the things that belong to me stay in my room". Resident.

on 10 August 2015

"People here guide you and keep you in a safe place". Resident.

on 07 July 2015

"My key worker is a gentleman. He helps me plan the week and the weekend". Resident

on 18 June 2015

"The level of care and comfort is what i appreciate most about Nua". Parent.

on 08 April 2015

"When I first came to Nua, I couldn't talk to people. Since then I am getting out more and have more confidence now". Resident.

on 11 March 2015

"He has found a reason to get up in the morning". Parent.

on 03 February 2015

"It’s a slow process (he was so ill by the time he got into Nua) and it’s not linear, there’s plenty of one step forward, two steps back, but he’s on a forward curve and moving towards greater independence". Parent.

on 22 December 2014

"Only for Nua we would not have our son today. They gave us our son back". Parent.

on 19 December 2014

"Nua brought out what was always there underneath, his empathy and kindness". Parent.

on 19 December 2014

"There’s loads of support and help here". Resident.

on 17 September 2014